Example Procedure
Use this page as a template for a recurring procedure or runbook.
When to use this
Section titled “When to use this”Describe the trigger: a scheduled task, a support request, an incident type.
Prerequisites
Section titled “Prerequisites”- Access or permissions needed
- Tools required
- First step.
- Second step.
- Third step.
Verification
Section titled “Verification”How to confirm the procedure completed successfully.
Rollback
Section titled “Rollback”What to do if something goes wrong.